correspondence(s) in respect of Tours / Travel Services and bookings should be addressed to Tatwani Holidays.
On confirmation of booking your contract is with Tatwani Holidays . A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.
For the services contracted, a minimum deposit of 30% of the total cost and full airfare is to be paid by you to Tatwani Holidays the deposit is required to hold the booking on confirmed basis.
Balance payment is to be made After the confirmed of services or 15 days prior to the date of start of services. Any booking made within 15 working days of the date of services would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.
Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year, Pushkar Fair, Diwali etc) full payment is required to be made at the time of booking itself.
You may be bound by the terms and conditions imposed by the travel service providers for whom ‘Tatwani Holidays’ acts as an agent, including conditions of carriage, refund and cancellation policies of airlines, cruise lines, car rental companies, hotels, vacation rentals, etc.
Some of the products and services have special governing terms & conditions, which shall apply in addition to the terms and conditions mentioned separately for each product and service. It is important that you read the obtain information related to these specific products and services as they may contain exclusions of limitations of liability and other terms and conditions, including restrictions on amendment or cancellation. Some of these terms and conditions of specific products and services shall include the terms and conditions found on your screens and when using any part of this website.
Any dispute arising out of or touching upon or in relation to the terms of this Agreement or its termination, including the interpretation and validity thereof and the respective rights and obligations of the Parties shall be settled through arbitration. The dispute shall be referred to the sole arbitrator to be appointed by Tatwani Holidays. The arbitration proceedings shall be governed by the Arbitration & Conciliation Act, 1996, or any statutory amendment, modifications or re-enactment thereof for the time being in force and shall be held at Shimla. The Court of Himachal and the Courts shall, to the specific exclusion of all other courts, alone have the exclusive jurisdiction in all matters arising out of / touching and / or concerning this Agreement.
You agree to defend and indemnify Tatwani Holidays and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands , recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: Your breach of this agreement or the documents referenced herein Your violation of any law or the rights of a third party; or
You, or any member of your party, may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our offices. The applicable cancellation Charges are as per the published cancellation policy below:
The above may vary based on any specific cancellation charges as charged by the third party service provider.